We're Here to Help 💌
From delivery updates to order support, find the answers you need for a smoother shopping experience with HonneyHearts.
✨ Product Details & Usage
Is the Sunset Projection Lamp suitable for bedrooms and photography?
Is this lamp rechargeable or does it need to stay plugged in?
How long does the battery last on a full charge?
Does the lamp offer different lighting modes?
How do I charge the lamp?
Where can I use this lamp?
🚚 Delivery & Tracking
How long will my order take to arrive?
🚚 Prepaid orders are generally delivered within 4–5 days, while Cash on Delivery (COD) orders may take an additional 2–4 days, depending on your delivery location and courier service.
How can I track my order?
📦 Once your order has been shipped, we'll share the tracking details with you so you can follow your package until it reaches your doorstep. 💗
📦 Orders & Support
Can I cancel or modify my order after placing it?
💗 Need to make a change to your order? Please contact us on WhatsApp at +91 96227 04499 within 24 hours of placing your order.
Once your order has been processed or shipped, changes or cancellations may no longer be possible. We recommend contacting us as early as possible so our team can assist you.
What should I do if my order arrives Damaged or Incorrect?
💗 We offer a 5-day exchange window for products that arrive damaged, incorrect, or with an issue. Please contact us within 5 days of delivery with your order details and the required photos/videos.
🎥 A complete, uninterrupted unboxing video is mandatory for verification. Please record the entire process, from opening the sealed package to showing the product inside. This helps our team verify the issue and review your request more efficiently.
Our team will review the details and guide you through the next steps.
💳 Payments & Prepaid Benefits
What payment methods do you accept?
You can pay using the online payment options available at checkout, including UPI, debit and credit cards, net banking, and other supported methods. 💳
Prefer paying when your order arrives? Cash on Delivery (COD) is available on all products and at all delivery locations.💗
Do I get any Benefits when I pay online?
Yes! 💗 Choose prepaid payment to enjoy special benefits such as ₹50 OFF, a FREE GIFT and priority shipping, depending on the offer available at the time of purchase. 🎁✨
💌 Contact & Business Details
How can I contact HonneyHearts if I need help with my order?
💌 We're here to help! If you have a question about a product or need assistance with your order, you can reach our support team through either of the following channels:
- WhatsApp: +91 96227 04499
- Email: honneyhearts@gmail.com
Please keep your order number handy so we can assist you more efficiently. 💗
What are HonneyHearts' business details?
Brand: HonneyHearts
WhatsApp: +91 96227 04499
Email: honneyhearts@gmail.com
GST Number: 07HZJPS3649A1Z3
Business Address: C2, Saket, New Delhi
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